MOP™ stands for Motivation Over the Phone. The MOP approach utilizes evidence-based counselling strategies aimed at changing client behaviour and motivation levels. MOP™ was originally developed for EatRight Ontario (ERO), a nutrition contact centre, but its application can be transferred across different counselling settings, including face-to-face and over the telephone.
It is recommended that this toolkit be used in combination with the one-hour Learning On Demand session, Using Behaviour Change Techniques and Hands-On Tools to Enhance your Unique Nutrition Practice, which teaches practical tips and strategies on how to use behaviour change techniques in your counselling sessions using the MOP approach.
This hands-on and interactive toolkit includes 11 techniques and skills such as reflective listening, agenda-setting and goal setting, each with a set of verbal stems to help in the delivery of a client-centred approach from the moment of introduction to the development of the care plan.
The cost of this item is $30 for DC members, $15 for DC student members, and $60 for non-members.
The interactive elements of this toolkit are most compatible with Adobe Acrobat or Google Chrome.
This product will be emailed to you after purchase. If you do not receive the document, please email member services.
